Privacy Policy
Last updated: October 11, 2024
This Privacy Policy describes how Smartify Space (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from smartifyspace.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your Wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, your account, device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process your payments, fulfill your orders, manage your account, and arrange shipping.
- Marketing and Advertising: To send promotional communications and tailor advertisements for products or services.
- Security and Fraud Prevention: To detect, investigate, and take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with you: To provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
We may disclose your personal information under the following circumstances:
- With vendors or other third parties who perform services on our behalf.
- With business and marketing partners, including Shopify, to provide services and advertise to you.
- When required by law or in response to legal requests.
We have disclosed the following categories of personal information for the purposes outlined above:
- Identifiers such as basic contact details and account information.
- Commercial information such as order history and customer support interactions.
- Internet or similar network activity, such as Usage Data.
User-Generated Content
If you choose to submit user-generated content, such as product reviews, this content may be public and accessible by others. We are not responsible for the privacy or security of any information you make publicly available.
Third Party Websites and Links
Our Site may provide links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their privacy policies before sharing any information.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children.
Security and Retention of Your Information
We use various security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee complete protection of your data. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights and Choices
Depending on your location, you may have rights such as:
- The right to access, delete, or correct your personal information.
- The right to restrict or withdraw consent for processing your data.
- The right to opt out of marketing communications.
Complaints
If you have any concerns or complaints regarding the processing of your personal information, please contact us. You may also lodge a complaint with your local data protection authority.
International Users
We may transfer and process your personal information outside your country of residence. We rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses for such transfers
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at info@smartifyspace.com or fill out our contact form.